Please log into your account and click 'Update Info' which is located at the top left hand corner, in the 'Account Menu' box. There should be an option for changing the password.
Please visit http://ipv6.he.net/certification/forgot_password.php and enter your account email address. You will receive a new account password via email.
Please send email to firstname.lastname@example.org along with your username, either street address or phone number that is in your account record, and your new email address. Once your information is verified, we will make the change for you.
Please send email to email@example.com along with your username and either street address or phone number that is in your account record. Once your information is verified, we will close your account.
Unfortunately, we don't allow the domain name change once submitted. However, You can reset your certification level back to the 'Explorer' level. Simply log into your account and visit http://ipv6.he.net/certification/reset_explorer.php. Please remember that once you set back your certification level, you must retake all the certification tests.
You can reset your certification level back to the 'Explorer' level. Simply log into your account and visit http://ipv6.he.net/certification/reset_explorer.php. Please remember that once you set back your certification level, you must retake all the certification tests
An IPv4 endpoint address is also known as a public IPv4 address. Your IPv4 endpoint address should be displayed on the tunnel creation page. You may also visit a site like http://whatismyip.com to confirm the address.
Yes, you can still create a tunnel even if you are using a dynamic IPv4 endpoint address. If your IPv4 endpoint address changes, you can either login to the tunnelbroker.net page and update your IPv4 endpoint address or use https://ipv4.tunnelbroker.net/nic/update which is designed to be used to update your IPv4 endpoint address.
In order to create a 6in4 tunnel, your IPv4 endpoint must be reachable. Please go over your firewall settings and make sure ICMP is allowed.
If possible, get a new router that supports (allows and forwards) protocol 41. Alternately, you can either put the host in DMZ and secure it as best as you can, or by-pass your router to set up a tunnel.
We don't delegate reverse DNS for the tunnel's Point-To-Point(PTP) /64. We delegate only to the routed /64 or /48s. Please make sure you did not delegate to the tunnel's Point-To-Point /64 by mistake.
Due to a high amount of abuse, we've had to filter IRC access by default on new tunnels. If you need IRC access, completeing the Sage level of the free IPv6 certification will add the unblock IRC option to your tunnel information page, under the "Advanced" tab.
Due to a high and persistent amount of abuse, we had to filter outgoing SMTP (tcp/25) connections by default. If you're not providing email service yourself, you should be able to use port 587 instead to your provider's email server. If you are providing email services over your tunnel and need port 25 opened, please send an email to firstname.lastname@example.org explaining your situation.